We know that being in Operations is often to be misunderstood. You are sometimes perceived as an obstacle to change - The IPD – the Improvement Prevention Department.
And yet, the same people who constantly seem to want change – improvement if you will - are the same people who want 100% uptime and not even the hint of
inaccuracy or loss of data.
We know how difficult it is to deliver the levels of service required by your internal customers – to meet the expectations (and keep the promises of) your
business user while at the same time meeting all the requirements surrounding reporting, compliance and security - both physical, as in your data center, and
virtual, in the case of the data you manage.